I attended "Why we buy, why we brand: a historical look at our relationship with brands" by Debbie Millman last night. Another great AIGA Toledo event. Glad I went, informative and inspirational talk, good to get out of the house and see some colleagues, good to be on the University of Toledo campus, and a great turn out on a Friday night.
Debbie is an "icon" in the design community, pun intended, with her books and radio show/podcast, and AIGA leadership. And of course, her work. Things we see every day, like a font for candy and wildly popular orange juice labels.
It was great to have her in town, as part of the Detroit/Toledo Design Re-View competition.
This talk (sometimes labeled the reverse, "Why we brand, why we buy") has been given before in Richmond, Harrisburg, Hartford, Providence, Baltimore, and Milwaukee, to list only a few. Alaska is a future stop. What a road show!
Here are the 2 best recaps of other versions of this talk (and then I do not have to repeat the details here):
Now, my thoughts.
I think I was the only one tweeting the talk. I did not do many, but a few things jumped at me as Debbie was talking:
Debbie offered a free book to anyone in the audience who could name the first trademark. I knew it, since I was Googling things and drafting this blog entry while she was talking. I decided to stay quiet and see if anyone else knew it. Sorta feels like cheating when you use Google to win prizes.
The biggest chuckle from the crowd may have been when she showed the Evolution picture.
The history part was enjoyable. I actually enjoyed the "pre-history" - before 1875 - more.
I know that she had some quotes about the iPod, but she did not have any Apple-fan-girl stuff that I recall. That was a refreshing change.
She was honest that her presentation was kinda light on the "science" stuff - even saying that past audiences have told her that was the most boring part when she went more in depth on it. But that was the most interesting part to me. As such, I'd have to say her talk was more about the HOW WE BRAND and less on the WHY. It was still good, but it would have been better for me with more of the science and fewer examples. I realize I was not a typical audience member, tho. I will still have to rely on the Brain Lady as my source of helping me understand why people behave the way we do. (Sad that I will miss her next visit to the area, February 24, hosted by Michigan CHI.)
I think a few times she said "people buy the brand" which irks me sometimes. I feel like people buy products and services, influenced by the brand. And the brand influences them based on the sum of the experiences they have had with those products, services and the company overall. Something to debate over drinks.
As is often the case, I do not think of good questions until I am driving home. One would have been about "place branding". Her examples were almost all products, a few services, but I did not recall any branding examples centered on geographic areas. She touched on this in her pre-history (how flags have evolved to represent nations) but not later. It would be nice to find place branding examples and try to fit them into her 5 waves. I guess my question would have been if she has tried this and if not, does she think that place branding even fits into the waves. Some might say that place branding is "behind the times" of product branding, not as mature. I dunno. Place branding for the Toledo region is actively underway, so it would have been good to try to connect those dots.
Another good question might have been about the future. When does Wave 6 start and what will it be about? I like to put speakers on the spot and make them predict the future sometimes.
So, net, it was a good talk, glad I went, I hope others enjoy it too.